Wecome to our Help/FAQ Page.

There are two distinct parts to this site:  1. online party and fancy dress sales.  2. department of enjoyment - our Events Hire Team. The top navigation bar has a link to our Events services and the other navigation items across the top, take you to different categories in the fancy dress costumes and accesories.


Browse by Fancy Dress Theme or Category 

From the menu on the left click a theme group or a category that you would like to browse, then choose from the sub-categories to refine your search.  You can always see what theme you are currently browsing by looking at the first line in the product search screen.
You can also find the products by pressing the Enter Store's button found in the header line and choose from the sub-category like upper explained. Use the Previous (Back) and Next buttons to navigate through the search window or use the Drop down Menu found under the header line to navigate straight to the page number you choose. You can list view the products only if you Login into your account.


Quick Search 

You can also use our Quick Search facility located at the top right hand side of every page. Simply enter a keyword or product code and press Enter or click the Search button. You will be taken to a results page where relevant items matching your search will appear. If you cannot find what you are looking for, try refining your keyword(s).


More product information 

To see a bigger picture or more information of a particular product, click on the Image of the product. On the right side you will find all the product details plus the available sizes for that product. Under the Image of some products you can find Accessories and Alternatives to that product which will help you get a better idea on how to fit your product to others on the site.


Add products to your basket 

To be able to shop you need to Login into your account. If you don't have an account you need to Sign Up. You can find the link to the Sign up page in the header line. Once you Login you can edit your Details, Locations, User Details, Previous Orders for the ones that have already used the account before. To search for products you have to use the same method like on the main site. Once you find the product you want to buy you press on the Basket under the image and the product is added. Continue the process for more products. In the event that you would like more packs of the same product, once you have clicked the Buy button, click Go to Basket and amend as necessary.

On the Product Details page you can add an item to your order by first entering the quantity required then clicking Add to Basket. To continue shopping you can either select a category from the left hand menu, click previous page, or click continue shopping button. You can Clear your basket, Save your basket or Continue shopping.


Finished shopping? 

Click the Basket icon. Check the details of your order and amend as necessary then click our Checkout where you can pay for your goods via our secure payment gateway, Sagepay.